Shipping & Delivery Policy
At Artless Life ( A unit of AvaaAlpha Corporation ), we aim to process and deliver your order safely and within the estimated delivery period.
Order Processing
Orders are normally processed within [1–2 business days] after successful payment/order confirmation.
Orders placed on Sundays or public holidays may be processed on the next business day.
Delivery Time
Estimated delivery time is generally [3–7 business days] from the date of dispatch.
Delivery timelines may vary depending on the delivery location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before the customer completes the order.
Any applicable shipping charges will be clearly communicated to the customer before payment.
Order Tracking
Once your order has been dispatched, tracking information may be provided through the contact details submitted during checkout.
Customers can use the tracking information to monitor the delivery status of their order.
Incorrect Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.
Damaged Package
If the package appears visibly damaged at the time of delivery, customers are advised to refuse delivery where possible or immediately contact us with photographs/videos of the package and product.
Delivery Delays
While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occasionally occur due to courier issues, weather, public holidays, operational disruptions, or other circumstances beyond our control.
If your order is significantly delayed, please contact our customer support team.
Contact
Artless Life
Email: avaaalphastore@gmail.com
Customer Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM